FAQ

Room Types, Facilities & Neighborhood

  • 01How many rooms are there in Sunny House? What kind of room types do we offer?

    We provide 720 units in total, with 4 room types - Single, Twin, Trio and Quad rooms.

  • 02What is the size of the room?

    Size ranges from 230 to 480 sq.ft.^, accommodate individuals with different needs.

  • 03What basic furniture and appliances are included in each room type?

    Basic furniture and appliances included in each room: a bed with mattress, storage space under the bed, separate toilet, USB/Type-C socket, shoe cabinet, wardrobe, table and chairs, lockable drawers, refrigerator, air conditioner, blinders, electronic door lock and room card.

  • 04What are the differences of each Twin Room (D1, D2 ,D3, D4)?

    Twin Room D1 and D2 range from 230 sq.ft.^, providing with the upper and lower bed.

    D1: A bunk bed is used to separate two independent spaces in the center of the room, which is suitable for people who want to have roommates but also need a certain amount of personal space.

    D2: Equipped with a single bed and a loft bed·

    D3/D4: Ranges from 247-280 sq.ft.^ with 2 single beds; Equipped with
    accessible bathroom for D4.

  • 05What shared facilities and amenities do we have?

    There are 4 floors with a total of 32,000 sq. ft.^ of shared space, where tenants can gather, socialize, and forge lasting connections. Shared facilities include: shared kitchen, laundromat, gym, movie room, co-working space, study room, meeting rooms, consultation room, game zone, outdoor sports field, barbecue area, outdoor terrace, lounge and multifunction room, etc.

    Other amenities: elevators, fire fighting equipment, garbage rooms, car park, convenience store, 24hr reception, mailboxes, and 24hr security & CCTV system.

  • 06Is the transportation convenient?

    - 5-min walk to Diamond Hill MTR Station (exit A2)
    - 14-min walk to Kai Tak MTR Station (exit B)
    - 7-min walk to Diamond Hill (Choi Hung Road) Public Transport Interchange

    Diamond Hill Station is directly connected to the Kwun Tong Line and Tuen Ma Line:
    - 4-min MTR travel time to Kai Tak
    - 15-min to East Tsim Sha Tsui
    - 18-min to West Kowloon High Speed Rail (Austin Station)
    - 20-min to Admiralty
    - Around 15-30 min to different universities

  • 07How is the neighborhood?

    Walk 5-10 mins to the shopping malls (Plaza Hollywood, Mikiki Mall, Maxgrand Plaza), restaurants, supermarkets (Wellcome, U Select, Qdama), food markets (Kai Chuen Market), convenience stores (852, OK, 7-11), banks, drug stores (Mannings, Watsons), stationery stores, groceries, bookstores, money exchange shops and SF Express.

    Walk 2-17 mins to reach Artisan Lab and Artisan Hub (the centers for interest classes on the same street), multiple courts, stadiums and swimming pools in the area.

Book a Viewing

  • 01If I want to visit the show rooms, how can I make an appointment?

    Contact our sales representatives via email, WhatsApp or WeChat, or fill out the online reservation form.

    - WhatsApp: (852) 5987 8334
    - WeChat: sunnyhousehk
    - Online reservation form: sunnyhouse.hk/en/inquiry/

Book a Room

  • 01When do I need to reserve a room for annual plan?

    We operate on a first-come, first-served basis. As long as there are unoccupied rooms, you can reserve them in advance. We generally accept reservations for annual plan renewals (the living period starting from mid-August) of the same year from early February to the end of March each year, while other new tenants can start booking rooms for annual plan (starting from mid-August) of the same year in March. Please pay attention to the latest news on our official website.

    You can also inquire with our leasing consultants. We will reply from Monday to Friday, 10am to 6pm, closed on public holidays.
    - Email: leasing@sunnyhouse.hk
    - WhatsApp: (852) 5987 8334
    - WeChat:sunnyhousehk

  • 02What are the booking procedures?

    5 steps to book a room:

    1. Select Room Type​
    Check the room information on website, select the room type and bed that suits you​.

    2. Contact Us​
    Contact our sales representative via WhatsApp or WeChat.​

    3. Create an e-Agreement
    Provide personal information and relevant supporting documents, and we will create an e-Agreement​.

    4. Pay Deposit​
    Sign the e-Agreement after receiving it via email, and pay the room deposit​ within two days.

    5. Confirm Booking
    Receive payment receipt and room reservation confirmation via email. One month before moving in, you will receive a move-in notice and need to pay the remaining first term licence fee.

  • 03Can I reserve the room with my friend?

    You are welcome to book with your friends for all types of Twin Room. All you need to do is notify our leasing consultants via WhatsApp or WeChat and we will try our best to put you in the same room.

    - WhatsApp: (852) 5987 8334
    - WeChat: sunnyhousehk

  • 04What documents and information are needed to reserve a room?

    1. Passport or Mainland ID card or Hong Kong ID card
    2. Telephone number
    3. WeChat account/ WhatsApp number
    4. Email
    5. University admission letter or university student ID card (applicable to students) or proof of salary (pay slip or employee contract) (applicable to students who have worked full-time in Hong Kong within two years after graduation)
    6. Expected move-in date

  • 05How to sign an agreement?

    We will send you an eAgreement by email. Please sign it back and pay the room deposit within two days.

  • 06Can I change a signed agreement?

    Application for room exchange must be subject to the availability of rooms at that time. The room type to be exchanged must be of a higher category than the room type originally allocated. Each room change requires a room change fee and additional administrative fees. We will also charge a room fee based on the proportion of the number of days in the two rooms for room change. Under no circumstances can the other terms of the contract be changed. For details, please feel free to contact our leasing consultants. We will reply from Monday to Friday, 10am to 6pm, closed on public holidays.

    - Email: leasing@sunnyhouse.hk
    - WhatsApp: (852) 5987 8334
    - WeChat: sunnyhousehk

Payment Details

  • 01What is included in the licence fee (i.e. room fee)?

    The licence fee (i.e. room fee) includes:
    1. A room equipped with basic furniture, electrical appliances, sufficient storage space and private bathroom
    2. Right to use shared facilities
    3. Water and electricity fees during your stay
    4. Wireless Internet access (Wi-Fi)
    5. Basic room cleaning once a week
    6. 24hr security and CCTV system

  • 02Do I need to pay a security deposit (i.e. deposit) when booking a room?

    Yes, guests need to pay the security deposit within two working days after receiving the e-Agreement and email the remittance record to leasing@sunnyhouse.hk to successfully reserve a room.

  • 03How much licence fee (i.e. room fee) do I need to pay in advance when reserving a room?

    The security deposit (i.e. deposit) and licence fee (i.e. room fee) for a one-year basis are paid in three installments:

    After the guest signs the eAgreement, he or she needs to pay a deposit (equivalent to about three months' room fee, which is refundable within one month after the contract is completed).

    The licence fee for half academic year must be paid 10 working days before the effective date of the agreement.

    The licence fee for the other half of the academic year must be paid within 4 months from the effective date of the agreement.

  • 04How to pay the deposit and licence fee?

    We currently offer below means of payment. Please make the payment at least 3 working days before the payment due date.

    1. Payment via online banking transfer (including Faster payment system (FPS))
    You may choose to settle the payment through internet banking services. Payment or transfer limit is subject to a daily transaction limit as determined by different banks and individual account settings. If you have any enquiries, please contact your bank.
    Bank Name: United Overseas Bank Limited
    Bank Account Number: 081-317-101-4
    Payee: EVER INFINITY LIMITED

    Please check and ensure that the payment details including merchant name, bill number and payment amount are correct before confirming the payment instruction, then retain the payment record. Please email the receipt to finance@sunnyhouse.hk after payment.

    2. Credit card / QR code payment
    • Payment in person
    Payment can be made by Visa, Mastercard, Apple Pay, Google Pay, Samsung Pay, AlipayHK, PayMe, Alipay, WeChat, UnionPay and QuickPass at Sunny House which is located at 19 Luk Hop Street, San Po Kong, Kowloon, Hong Kong.
    • Online Payment
    You will receive a payment link via email/WhatsApp/WeChat and settle your bills by Visa, Mastercard, Apply Pay, AlipayHK, PayMe, Alipay, WeChat, UnionPay and QuickPass. Please email the receipt to finance@sunnyhouse.hk after payment.

    3. Cheque payment
    We accept crossed cheque for payment and do not accept post-dated cheque or cash.

    Cheque payable: Ever Infinity Limited
    Back of the Cheque: Contract number and room number

  • 05What to make a successful reservation?

    After you sign back the eAgreement within two days, pay the room deposit and email the remittance record/payment screenshot to leasing@sunnyhouse.hk. You will​ receive payment receipt and room reservation confirmation via email.

  • 06If I am away from Hong Kong for a long period of time during the agreement period, can I be exempted from the licence fee (i.e. room fee) during this period?

    Sorry, no exemptions. We can only calculate the licence fee (i.e. room fee) based on the agreement period stated in the agreement.

  • 07Do I need to pay commission?

    Tenants are not required to pay any commission.

  • 08Do you accept payment in CNY?

    We only accept payment in HKD. Please beware of remittance foreign exchange rate and handling charge for online payment. Kindly check with your own bank for details.

  • 09How can I get the security deposit refund?

    The security deposit will be refunded with interest-free in one month in your bank account after checking out, provided that there is no 1) damage in the room facilities including but not limited to wall, furniture and electronic appliances. 2) garbage cleaning fee 3) outstanding payment.

    In case that there is such fee incurred, we will deduct the outstanding amount before the refund.

    Please note that if the bank account is outside Hong Kong, the tenant needs to pay attention and bear all bank charges.

Tenant Types

  • 01Can people under 18 years old live in Sunny House?

    All tenants must be 18 years old or above. Guests under 18 years old must apply in advance and obtain approval from the management of Sunny House through a guardian over 18 years old.

  • 02What is the minimum period of stay?

    We only offer annual agreement for one academic year.

  • 03Can exchange students or interns reserve short-term rooms?

    We are currently not accepting short-term bookings for less than one academic year.

  • 04As a working person who has just graduated within two years, which room type do you recommend?

    If you need more private space to rest, work or conduct video conferencing, the Single Room S1 is a more suitable room type. Each S1 room is equipped with a double bed, a TV, ample storage space and a private bathroom.