TGT introduces a fruit subscription plan, delivering seasonal fruits to Sunny House tenants every week, providing you with a new choice for a healthy lifestyle!

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Terms and Conditions for Fruit Subscription Plan

 

1. Subscription Overview

●      This service provides fruit delivery within the dormitory, offering three varieties of fresh seasonal fruit each week, with a total weight of approximately 1-1.2 kilograms, designed for weekly consumption.

●      The fruit is carefully selected and packaged to ensure freshness and quality with each delivery.

●      The subscription plan is open for ongoing subscriptions but does not include the summer vacation period (June to August), during which delivery and subscription services will be suspended.

 

2. Subscription Plans

●      Monthly Plan: The monthly subscription fee is HKD 299. No contract is required*.

●      Quarterly Plan: The quarterly subscription fee is HKD 807, which averages to HKD 269 per month. Subscribers must complete the first month of subscription* .

 

Subscriptions must be completed and paid before the 1st of each month. Subscriptions made between the 1st and 15th of the month will begin delivery within the same month. Subscriptions made on or after the 16th will start delivery the following month, with billing applied to the following month.

 

3. Delivery

• We will arrange deliveries based on the address you provide at the time of subscription. Please ensure your address is correct and accessible on the delivery day.
• If we are unable to deliver due to incorrect details or other issues, we will contact you to reschedule delivery. Additional charges may apply for re-delivery.

 

4. Subscription Process

• Choose the appropriate fruit plan on the TGT website, complete the payment, and upload the payment receipt.
• After receiving the confirmation notification of successful subscription, the service will begin, and you will enjoy weekly fruit deliveries.

 

5. Product Quality Assurance

●       We are committed to delivering high-quality fruit; however, natural variations in size, color, and taste are to be expected. Minor flaws or imperfections that occur naturally and are not the result of manual handling should be considered normal.

●      If a subscriber receives a product that they believe is defective or unsatisfactory and the damage is not due to normal imperfections, they must notify customer service within 24 hours of delivery. Upon verification of the issue, we will arrange for a replacement or a refund.

 

6. Cancellation and Refunds

●      Monthly Plan: No contract is required. No refunds will be provided.

●      Quarterly Plan: You must complete the first month of the subscription. If you wish to cancel, you can apply starting from the second month, and the remaining amount will be refunded within 14 business days. The first month’s fee is non-refundable.

 

7. Privacy and Data Protection

All personal information is used solely for order processing and service improvement, and is protected in accordance with the company’s privacy policy. For detailed privacy policy information, please refer to our website.

 

8. Limitation of Liability

We are not responsible for any indirect, incidental, or special damages arising from participation in this plan. To the maximum extent permitted by law, our company will not be liable for any losses caused by product delivery delays or other force majeure events.

 

9. Scope of Service

This plan is specifically designed for students residing at Sunny House, and services are only available in this area.

 

10. Subscription Period

The subscription plan does not include the summer vacation period (June to August). Delivery and subscription services will be suspended during the summer vacation and will automatically resume at the beginning of the new school term.

 

11. Dispute Resolution

In case of any disputes, Sunny House and TGT reserve the right to make the final decision.

 

12. Contact Us

For any inquiries, please WhatsApp TGT at 6493 8216.

 

Remarks:

* You can subscribe at any time through our website. However, the subscription will not renew automatically each month/quarter. You need to subscribe manually.

* If cancellation is requested, it can be done starting from the second month, and the remaining amount will be refunded within 14 business days. The first month’s fee is non-refundable. This plan requires a one-time payment.